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Posts tagged "usa.gov"

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Many students across the country went back to school this week, or are going back in the very near future.

While returning to the classroom is an exciting time, it can also be challenging for some— not because of homework, but because of bullying. The devastating effects of bullying can last into adulthood, but luckily there are resources to help you recognize when your child is being bullied, or is a bully himself.

For more information, see stopbullying.gov.

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Data breaches at companies seem to be in the news frequently these days. Learn how to protect yourself.

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Childcare can be expensive, but there are programs that may help you cover the cost. See if any are a fit for you.

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Did you know most states have a consumer protection office? Find out how to contact yours for help:  #ThanksCAH

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Whether you’re making a large or small purchase, there are a few things you want to think about before you hand over your hard earned money. To make sure you aren’t left with buyer’s remorse, use this checklist before making a purchase:

  • Decide in advance exactly what you want and how much…

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What is the Consumer Action Handbook?

Video description

We’ve talked a lot about the Consumer Action Handbook this week? But what exactly is it? Find out more in this video.

Video transcript

What is the Consumer Action Handbook?

Person 1: Uhhhhm

Person 2: Weeeeeell…

Person 3: Ehhhhh…

Marietta: The Consumer Action Handbook is a free survival guide for your money. It can help you make smart purchases on big stuff like cars, or a home. It explains what credit is, and how it works, and how you can protect it. It has great tips so you can be a savvy consumer, and protect your hard-earned money.

Person 1: Cool.

Person 2: Not bad!

Person 3: I’m kind of impressed.

Marietta: The Consumer Action Handbook has tons more to offer. Have you ever had a bad experience with something you’ve purchased? The Consumer Action Handbook has the steps you need to take to try and fix the problem and a sample complaint letter you can follow to make your problem heard by the company or person you’re dealing with.

Person 1: But does that really work?

Marietta: Sure does. We hear from people all the time who tell us how much the Consumer Action Handbook helps them out. Take this e-mail from Sarah, in Austin, Texas.

Dear Consumer Action Handbook staff:

I’m sure you get tired of hearing personal stories - but I had to share another one.  Our family trip to Vail got cancelled last month,  and I used a credit card that offers trip interruption protection to book it.  We ended up spending almost $600 on hotels, airfare change fees, rental car, meals, etc. and were so disappointed when the credit card company said they would only refund $3.90.

Unsatisfied with their response, I used the sample complaint letter to request that they re-evaluate the decision since our expenses met the criteria for reimbursement.  

Today they called — they’ve decided to refund the full amount.

Since December the sample complaint letter has saved me $1100!

THANK YOU THANK YOU THANK YOU!

Sarah, you’re welcome.

Person 1: Wow!

Person 2: That’s kind of amazing.

Person 3: That kind of stuff happens to me all the time. I wouldn’t mind having that kind of help.

Voiceover: To order your free copy of the Consumer Action Handbook visit promotions.usa.gov/my-cah.html.

Person 3: Beat you all to it. Just downloaded mine.

Marietta: The Consumer Action Handbook has been helping people out for years.

Person 1:  Thanks, CAH!

Person 2: Thanks, CAH!

Person 3: Thanks, CAH!

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By Katie Gorscak, U.S. Department of Health and Human Services

Earlier this week, StopBullying.gov launched two new videos and an animated GIF that address the issue of labels and how words can do harm. This project is a result of regular engagement and collaboration with one of the…

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Image description:
From the Pew Research Center:

By many measures, more borrowers struggling with student-loan payments

If you’re struggling with student loan debt, there are steps you might be able to take to help. Check them out.

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From the Pew Research Center:

By many measures, more borrowers struggling with student-loan payments

If you’re struggling with student loan debt, there are steps you might be able to take to help. Check them out.

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Image description: May is Mental Health Month. Caregivers, friends, and family can find support and resources at http://www.mentalhealth.gov/

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Image description: May is Mental Health Month. Caregivers, friends, and family can find support and resources at http://www.mentalhealth.gov/

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From Kids.gov

It’s hard to explain to your kids when a relative or pet dies. It’s harder to find the words if you’re grieving yourself. But here are some tips to help you through a tough time:

Listen, Ask Questions and Be Honest

You know your kids the best. They may ask a lot of questions…