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Open to All Employees

HR’s Professional Development Training “Managing Up”  is scheduled Wednesday, March 19th from 9 AM to 12 NOON in UHall Room 2-078.

Managing Up

  • Date: Wednesday, March 19th
  • Time: 9 AM to 12 NOON
  • Location: University Hall 2-078
  • Facilitator: Jane Joyce, Director, HR

Managing up is a skill that every employee needs to learn. Recognize that it is YOUR responsibility to build this critical relationship. This attitude will get you the results you want. Understand the boss’ priorities, likes and dislikes, sense of urgency and style of communication and target your behavior accordingly. In many ways, managing up is simply having the right attitude and realizing you have the ability to make things better.

Please RSVP to hr@lesley.edu or Susan Titus-Garnier stitusga@lesley.edu or call ext. 8789.


7 Ways New Managers Can Shine

It’s no secret that those who find themselves tossed into management with little more than a hope and a prayer aren’t ready to fully engage in all that is required of more experienced managers. But there is certainly something about you that indicated you were right for this job. Your job is to build on these strengths, while you try and master the other skills necessary to be a successful leader. Here are seven ways you can shine from day one:

1. Manage those above you. Some of you may be thinking, “How the heck am I going to manage people above me when I haven’t even figured out how to do my job?” Trust me. I can tell you from personal experience that if you don’t begin with managing up, you won’t have to worry about managing down. It is critical to learn how to manage these relationships effectively so that you can secure the resources you need to be successful in any situation. Observe how others successfully gain resources in the organization and follow suit when their approach aligns with your values.

2. Decode your boss. I can’t recall a time when I’ve seen a boss adjust their management style to that of an employee’s. This means you will be the one who will be doing the adjusting. Begin by observing how your manager uses authority, the way she relates to others, and her communication style as a leader. Most bosses typically fall into one of the following categories: dictatorial, laissez-faire, bureaucratic, consultative. Once you determine the type of manager you’ve been handed, you can then study ways to work most effectively with this type of leader.

3. Become a master player of office politics. You are in the game, so deal with it. In every organization, there are unwritten rules. We call this office politics. The sooner you understand these rules, the better. Politics in the workplace isn’t just about manipulation. It’s about using power effectively to get what you need. People who are masters at this game follow unwritten rules that allow them to maneuver swiftly through the organization to obtain scarce resources, approval of prized projects, and promotions. Can you see now why it’s important to pay attention to this?

4. Toot your own horn. For years we’ve been taught that it’s not polite to brag. But if we don’t do so, how will others know about our contributions? I can assure you when companies are putting together lay-off lists they aren’t including those whose contributions are well known throughout the organization. You may be the best singer in the room, but no one will know this if you never open your mouth.

5. Manage performance. No one likes to tell an employee they are not meeting expectations, but how can they improve without feedback? Clearly define your expectations and communicate regularly so employees know exactly where they stand all year long. Provide timely well-thought-out performance reviews that are specific in nature so employees know exactly the type of behavior you would like to see repeated.

6. Be respectful. Be mindful of your tone. It’s easy to bark orders and have others respond out of fear. But eventually you’ll gain a reputation that will be difficult to shake. Effective leaders do not yell at their employees nor do they chew them out in front of customers or other employees. They speak to them like they matter.

7. Hire the best. At first it may be a bit intimidating hiring people who are smarter than you. You will shine the most when those around you are beaming. Hire bright people who will step things up in your workgroup and do whatever it takes to see that they are promoted.


The Perfect Hire Starts With The Perfect Job Posting

Hiring may be one of the biggest challenges facing any company, but it’s often considered a secondary task, taking a backseat to more “pressing” matters like a new product launch or client acquisition. However, your team is your company’s greatest investment and no decision has a bigger impact on your business’ future than whom you hire.

While many job ads are hastily sketched out with little forethought, these descriptions can be one of the most important tools to finding the best people for the job. Paying careful attention to your ad ensures your team understands the role you’re trying to fill, as well as broadcasts your needs to the world. After all, you’re not going to attract the right people if you haven’t defined what “right” means for you.

This doesn’t mean that putting together a job requisition needs to involve all the blood, sweat, and tears of writing the next great novel. Here are five tips to help you through the process:

1. Don’t Re-Invent The Wheel
Since it’s easier to start from something than nothing, go through any previous requisitions that you or any other hiring managers in the company have written before. 

2. Define The Role
Research the requirements of the role by soliciting input from those who are working in a similar position as well as those who will be interacting with the new staff member on a regular basis. What are the must-have skills and traits, and what are the nice-to-haves?

In addition, be clear about the level of experience required for the job. Advertising for the wrong skill level sets your candidates up for failure and creates unnecessary tension in the company culture.

3. Writing The Req
Just as you’re looking for that great candidate, they’re looking for that great opportunity. A standout job title will start your requisition off with a bang. 

4. Focus On Culture Fit
Finding the right employee entails more than skill-sets and experience. While you’re naturally looking for a top-notch customer service agent, you also want to find people who fit well within your company culture. Inject the vibe of your organization into your job and company descriptions. Be sure to stress the work environment, company values, learning opportunities, and any other details that will accurately represent what your company is all about.

5. Post It
Once the requisition is written, you will need to post it for the world to see. Be thoughtful about where to place your job ads: your goal is to attract the right candidates, not as many candidates as you can. In addition to the careers page on your company website, think about the preferred avenues and networks for your target candidates.

Social networks present one of the best opportunities for finding your best hires because they provide good access to your target audience. Have your team members share job openings through their personal Facebook profiles, LinkedIn updates, and Twitter feeds. Encourage employees to use their own authentic voice to introduce the role and company to people in their networks. Employee referrals are generally considered the best source of new hires, and as such, social networks have transformed recruiting.

How do you find the people for your team?

[People Pattern: Login via Shutterstock]